Hi Salty Pumpkin Family ! How can we assist you ?
Shipping & Delivery Information
How long does delivery take?
Delivery timelines may vary depending on your location, product availability, and order volume. Typically, orders are processed within 1–2 business days, after which they are dispatched for delivery.
Once shipped, most orders are delivered within 3–7 business days for major cities. For remote or non-metro locations, delivery may take slightly longer due to logistics constraints.
Please note:
- Delivery timelines may be affected during festive seasons, sales events, or unforeseen circumstances such as weather disruptions.
- Orders placed on weekends or public holidays are usually processed on the next working day.
We always strive to deliver your order as quickly as possible and keep you updated at every stage.
How can I track my order?
Once your order has been shipped, you will receive a tracking link via email and/or SMS. This link allows you to monitor your shipment in real-time.
You can track your order by:
- Clicking the tracking link shared with you after dispatch
- Logging into your account and visiting the “My Orders” section
- Checking the latest updates from the courier partner’s tracking page
Tracking updates typically include:
- Order picked up
- In transit
- Out for delivery
- Delivered
If you are unable to access tracking details or notice no updates for an extended period, feel free to contact our support team for assistance.
Do you offer express shipping?
Yes, express shipping may be available for select locations and products. If eligible, you will see an express delivery option at checkout.
With express shipping:
- Orders are prioritized for faster processing
- Delivery timelines are shorter than standard shipping
- Additional charges may apply depending on your location
Please note:
- Express shipping availability depends on your pincode and product type
- Not all items may qualify for faster delivery
- Orders placed after a certain cut-off time may be processed the next day
We recommend selecting express shipping if you need your order urgently.
What if my order is delayed?
While we make every effort to deliver your order on time, delays can occasionally occur due to factors beyond our control.
Common reasons for delays include:
- High order volumes during sales or festive periods
- Weather conditions or natural disruptions
- Courier service issues or regional restrictions
- Incorrect or incomplete delivery address
If your order is delayed:
- Check your tracking link for the latest status
- Allow some additional time for updates from the courier partner
- Contact our support team if the delay is significant or unclear
Rest assured, we actively coordinate with our delivery partners to resolve delays and ensure your order reaches you safely.
Shipping Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International Speed Post only.
For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post only.
Orders are shipped within 6–8 days or as per the delivery date agreed at the time of order confirmation, and delivery of the shipment is subject to courier company or post office norms.
SAURYAINSTA FASHIONS PRIVATE LIMITED is not liable for any delay in delivery by the courier company or postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6–8 days from the date of the order and payment, or as per the delivery date agreed at the time of order confirmation.
Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed to your registered email ID as specified during registration.
For any issues in utilizing our services, you may contact our helpdesk at: 📞 +91 9971542169 or ✉️ info@saltypumpkin.in
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