Where we deliver
Salty Pumpkin currently delivers to serviceable PIN codes across India through supported courier partners. Serviceability is checked using the delivery address entered at checkout. Certain remote or restricted locations may not be available for delivery or Cash on Delivery.
Order processing
Orders are usually verified, packed and handed to the courier within 1–3 business days. Orders placed on weekends, public holidays or during major sale periods may take longer to process. Products from the same order may occasionally be shipped separately for faster fulfilment.
Estimated delivery time
After dispatch, most orders are delivered within approximately 3–7 business days. Delivery to remote locations may require additional time. The estimated date is not a guaranteed deadline because courier operations, weather, regional restrictions and high-volume periods can cause delays.
Shipping charges
- Orders below ₹1,499: ₹49 standard shipping.
- Orders of ₹1,499 or more: Free standard shipping.
- Eligibility is calculated using the final merchandise subtotal after applicable discounts.
- Any special delivery, COD or promotional condition shown at checkout will apply to that order.
Cash on Delivery
Cash on Delivery is available for eligible orders and serviceable PIN codes. Availability is shown at checkout and may be limited based on order value, location, previous delivery history or courier rules. Please keep the exact payable amount ready where the courier does not support digital collection.
Tracking your order
Once your order is dispatched, tracking information will be made available using the contact details entered during checkout. You can also use the Track Order page. Courier tracking may take up to 24 hours to show the first movement.
Address and phone-number changes
Please verify the recipient name, phone number, PIN code and full address before placing the order. Contact us immediately if a correction is needed. Changes can be attempted only before packing or dispatch and cannot be guaranteed once the courier booking has been created.
Delivery attempts
The courier may contact you before delivery and may make more than one attempt according to its operating policy. If delivery fails because the recipient is unavailable, the address is incomplete or the phone number is unreachable, the parcel may be returned to us. Re-shipping may require confirmation and an additional delivery charge.
Delayed, lost or visibly damaged parcels
If tracking has not moved for several business days, or if the parcel appears lost, contact us with your order number so we can raise an investigation with the courier. If the outer package is visibly tampered with or severely damaged, photograph it before opening and contact support promptly.
International shipping
International shipping is not offered unless it is specifically available and displayed during checkout. Customers should not place an order using a freight-forwarding address without first confirming support availability.